Digital Solutions

Digital Solutions for Electricians


Going from manual processes to digital processes can be a difficult exercise. However, once you take that step, you quickly find that you spend less time doing paperwork and more time focusing on other business areas – most importantly, your customers. What you need is a support system that can help you utilize these digital tools and services.
Walters Wholesale can help you operate your business more efficiently with our digital solutions and value-added services. We provide valuable services, including website and mobile support, back-office support, digital tools, and third-party app integration. Regardless of where you are with digital technology, let us help you make your job easier while running your business more smoothly.

Website & Mobile Support

-Training and support
-Account administration
-Web & mobile app support

Navigating a new website can be frustrating with no one to guide you and show you its features and capabilities. Walters Wholesale offers training and support to walk you through the customer portal. Whether you are logging on via your computer or mobile device, let us show you how to navigate the site.

One of the best features of the customer portal is that you can customize who can do what when they are logged in to your account. You determine who can place orders, see pricing, and review order history. You can even designate people to approve orders before they are submitted. Got any questions about your account? Feel free to contact us for help!

Back Office Support

• Ordering and billing
• Order acknowledgment notifications
• Delivery notifications
• Billtrust training and support
• Punchout integration
• Custom reporting
• Authorized Buyers
  
  You can connect our tools to digital services you are currently using. For instance, we integrate with purchasing services such as Material Management and Transcepta for handling your orders and invoices.
  
  Would you like to be notified about new orders or deliveries? No problem. Our automated system sends you notifications when someone places an order, and it is on the way. Managing vendor invoices and statements is always a hassle. Let us help you simplify paying your bills by using the Billtrust portal. You can review invoices and statements, make payments online, and even download invoice data into your accounting software like QuickBooks.
  
  Are you using a punchout purchasing system such as Ariba, Jaggaer, SAP, or Oracle? Walters integrates with all these platforms to allow you to shop the Walters Website from within your own purchasing system. Finally, get customized reports that make sense to you. You can request analysis and reporting of your purchasing history and other vital data.