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Rules & Regulations:
Gift Cards may NOT be used to buy product online at this time
Gift Cards may NOT be purchased on our website at this time
Walters Gift Cards or Promo Cards may NOT be used to pay a customer account (shop or otherwise.)
Walters Gift Cards or Promo Cards may NOT be used to purchase another gift card.
Walters is not responsible if Gift Cards or Promo Cards are lost, damaged or stolen
A toll free number and website are located on the back of each card to provide the consumer information on their balance.
Walters Gift Cards do not expire and do not have any service or inactivity fees associated with them
Walters Promo Cards expires 90 days after the card is activated.
Promo Cards can only be activated at Walters Corporate Office. (please contact the Marketing Dept. for more information.)
Walters Gift Cards and Promo Cards are NOT reloadable.
Walters Gift Cards may only be purchased using: cash, credit card, or check.
Counter people should ALWAYS check the balance on a Gift Card or Promo Card before issuing it or redeeming it for payment. Before you swipe, verify how much is on the card.
Customers may NOT purchase Gift Cards on their accounts at the branch level.**
Gift Cards can only be bought on Cash Accounts/ Cash Sale tickets. If a customer wishes to purchase other items (Material) with the Gift Cards that is okay; as long as they are going to pay with: Cash, Credit or Check.
Credit Card purchases: please follow the Walters Credit Card Procedure
Each Gift Card must be put on its own line in Eclipse as you must enter the 15 digit card number.
In the Sales Screen the sales person must enter the dollar amount they wish to purchase otherwise the Total Screen will show as $0.
Eclipse will NOT let you activate the same Gift Card or Promo Card twice.
ONLY UPON REQUEST BY THE CUSTOMER: if the cash value on a Gift Cards (only) is less than $10, a customer could be given cash as change. The person at the branch would take the gift card and run the card for the remaining amount and tender cash instead. *This rule does NOT apply to Promo Cards.
Only Admins, Branch managers, or power users at each branch can activate Gift Cards.