Important Updates for Nest and Lutron Users


Note: This update only impacts customers that own or plan to purchase Nest products (thermostats, cameras, CO detectors, etc). If you do not own or plan to own Nest products, your system will not be affected, and you may disregard this email. 

Google has recently started inviting Nest customers to switch their Nest accounts to Google accounts. If you use a Lutron App* to work with or control Nest products and you wish to keep doing so, DO NOT CONVERT YOUR NEST ACCOUNT TO A GOOGLE ACCOUNT.

Google is removing the ability for other smart home brands, including Lutron, to work directly with Nest devices. They are unifying their smart home experience under a single platform, Works with Google Assistant. According to Google, they will build Nest functionality into the Google Assistant over time, but we don’t know when or if they will replicate everything Lutron can currently do with Nest.

So, if you wish to continue using features like controlling your Nest thermostat from the Lutron app or having your lights set to come on when your Nest smoke alarm goes off, do not convert your Nest account to a Google account.

Lutron will continue to work with Google during this transition and will provide you with updates to ensure the best Lutron experience for your smart home.

Learn More

Lutron’s Nest FAQs

Google’s Nest Updates

*Lutron systems impacted include Caséta, RA2 Select, RadioRA 2, and HomeWorks

Tags:  Lutron; Nest; Google
  1. Registration

    Click here to login or register your account. Business account customers will have access to account pricing and payment options.

  2. Help Center

    Click here for answers to common questions about ordering, shipping, payment, and returns, as well as contact information for our customer service team.

  3. Branch Locator

    Updating your home branch will make scheduling pick up orders faster and easier and will improve search results by bringing local products to the top of the list.

  4. Search

    Search using keywords, manufacturer part numbers, SKUs, trade slang, and more…

  5. Shop by Category

    Browse our catalog of thousands of products…

  6. Newsletter

    Sign up here to receive our latest deals and to be notified as we continue to improve the site.